Influence of Team Conflicts on Collaborative Value within Ashoka Fellows' Organizations in Africa

The Mediating role of Intra-Organizational Social Capital

Abstract

Team conflicts result from an incompatible interaction among team members due to real or perceived differences, and its effect varies with fundamental aspects of the group setting.

This study investigated how both relationship and task conflicts impacted how the Ashoka team members interacted within and with other teams as collaboration is crucial in today's interconnected world, where many new organizational forms, such as strategic alliances, public-private partnerships, and networks, are necessary

The study also confirmed that team conflicts have a significant effect on collaborative value. Also confirmed is that  Intra-organizational social capital is a significant mediator between team conflicts and collaborative value. A unit change in Team Conflicts significantly changes Collaborative Value within Ashoka Fellow Organizations in Africa by 33.6 % after mediation, an increase of 9.8%.

Since conflicts are common in teams, the study recommends that team leadership incorporates intra-organization social capital to increase their collaborative value