Top Management Commitment and Insurance Fraud Cases Clearance among Life Insurers in Kenya

Abstract

There is a modest amount of parenthesis literature that addresses the relationship between top management commitment and the extent of fraud case clearance among Life Insurance Companies in Kenya. The study was based the Administrative Management Theory. The theory has never been used extensively to understand the relationship between top management commitment and fraud case clearance hence this study made a significant theoretical contribution. The study adopted descriptive survey design that utilizes quantitative research to investigate the variables. Data was collected using questionnaires from the 21 life insurance companies with their head office based in Nairobi. Data collected was analysed using the latest Statistical Package for the Social Sciences (SPSS) version V28. Descriptive statistics such as frequencies and percentages were conducted to understand the rate of fraud case clearance. Inferential statistics such as Spearman correlation coefficient, , was also used to test the relationships. The results of correlation analysis from top management commitment yielded a mix of positive and negative correlation coefficients. Based on the findings of the present study, the life insurers management, their stakeholders, and the regulatory authority are better placed to achieve improved case clearance whenever there is top management commitment by management with regard to ethics when dealing with fraud allegations.